1. Acceptance of Terms By accessing or using the Pistatoon website (https://pistatoon.com), purchasing any digital assets, or engaging in any services (including custom design and animation), you agree to be bound by these Terms and Conditions (T&C) and our End User License Agreement (EULA). If you do not agree to these terms, you may not access the site or purchase any products.
2. Website Operation & Ownership
-
2.1. This website is operated by Pistatoon, a proprietary business owned and managed by Firoj Khalifa and Heena Khalifa.
-
2.2. The website and its original content, features, and functionality are owned by Pistatoon and are protected by international copyright, trademark, patent, trade secret, and other intellectual property or proprietary rights laws.
3. Digital Assets and Licensing (Incorporation of EULA)
-
3.1. Grant of License: All digital assets purchased from Pistatoon are licensed, not sold, to you. The specific rights granted are detailed exclusively in our accompanying End User License Agreement (EULA).
-
3.2. Restrictions: You are strictly prohibited from reselling, redistributing, or sub-licensing the assets in their original form. Any use not explicitly permitted by the EULA is a violation of these T&C.
-
3.3. Modification: You may modify the assets (e.g., recolor or resize characters/backgrounds) for use in your final animated projects, provided the resulting modification is also subject to the terms of the EULA.
4. Custom Services
-
4.1. Agreement: Custom design and animation services are subject to a separate written agreement or project scope detailing deliverables, revisions, and milestones.
-
4.2. Intellectual Property: Upon final payment, the final intellectual property rights for the completed custom work will transfer to the client, unless otherwise specified in the service agreement. Pistatoon retains the right to display the work in its portfolio.
5. Payments and Refunds
-
5.1. Pricing: All prices are as listed on the website and are subject to change without notice.
-
5.2. Refund Policy Reference: Our refund terms are strictly governed by our dedicated Cancellation & Refund Policy. Please review that page for specific details regarding digital goods and custom services.
-
5.3. Payment Disputes: In the event of any payment-related dispute, the final decision shall rest with Pistatoon, subject to the conditions of our Refund Policy.
6. Disclaimer of Warranties Pistatoon provides the website and assets “as is” and “as available,” without any warranty or condition, express, implied, or statutory. We do not guarantee that the site or assets will be error-free or uninterrupted.
7. Governing Law and Jurisdiction
-
7.1. These Terms shall be governed by and construed in accordance with the laws of India.
-
7.2. Any disputes arising out of or in connection with these terms shall be subject to the exclusive jurisdiction of the courts in Raigad, Maharashtra.
8. Contact Information For any questions regarding these Terms, please contact us:
-
Email:
support@pistatoon.com -
Phone: +91 91753 40138
-
Address: Mulekhand phata, Karanja Road, Near Shakkarpir Dargah, Ekta Colony Gali Number 2, Uran, Dist Raigad, Navi Mumbai, Maharashtra 400702.
Crucial Next Step for your “Contact Us” Page
You must also update your separate “Contact Us” page on the website to look exactly like this (Razorpay checks for the label “Operational Address”):
Operational Address: Uran, Dist Raigad, Navi Mumbai, Maharashtra – 400702
Registered Address: (Same as above)
Phone: +91 91753 40138 Email: support@pistatoon.com